Silver Generation Office Ambassadors

NOTICE PAPER NO. 1025
NOTICE OF QUESTION FOR ORAL ANSWER
FOR THE SITTING OF PARLIAMENT ON 2 MARCH 2022

Name and Constituency of Member of Parliament
Ms Mariam Jaafar
MP for Sembawang GRC

Question No. 2587
To ask the Minister for Health (a) how many Silver Generation Office ambassadors and staff are currently engaged in outreach activities; and (b) in each of the last three years, how many (i) home visits and (ii) telephone check-ins have been conducted.

Answer
The Silver Generation Office (SGO) has deployed about 3,000 staff and volunteers as Silver Generation Ambassadors (SGAs) to proactively outreach to seniors.

Since 2014, SGO has made over one million engagements. In 2019, SGO made 339,000 home visits.  In 2020, SGO adapted their engagement approaches during the COVID-19 pandemic, and made 140,000 home visits, complemented by an additional 140,000 telephone check-ins.

In 2021, SGO pivoted to encouraging and assisting seniors’ COVID-19 vaccinations, reaching out to 168,000 and 11,000 seniors through home visits and telephone check-ins respectively.