Healthcare Reserve Force

Purpose of HRF

HRF volunteers are primarily trained along lines of operations involving non-clinical functional roles to meet disease outbreak operational requirements. Volunteers are expected to commit up to 3 days annually for pre-deployment refresher trainings and exercises.

To enable rapid response to healthcare crises and the flexibility to support other emergencies, training on the design and execution of rapid mobilisation will also be conducted with volunteers.

During crises, HRF volunteers who choose to volunteer for longer periods of time could be deployed for up to 7 days or offered a short-term employment contract.

Enrolment eligibility

• 18 years old and above

• Singapore Citizen / Permanent Resident

Benefits

• Volunteer’s allowance

• Personal accidental insurance

• Individual recognition and awards

Volunteer opportunities

1. Case management operations
   Case management officers manage conveyance and allocation of infected individuals to isolation and recovery facilities.
   

2. Quarantine operations
   Quarantine operations officers manage and oversee the quarantine process, ensuring the well-being of individuals in quarantine, and preventing the spread of contagious diseases within the community.
   

3. Call centre operations
   Call centre officers handle calls from the public, and play a vital role in addressing inquiries, resolving issues, providing information, and maintaining positive excellent customer service through effective communication and support.
   

4. Testing operations
   Testing operations officers manage and coordinate testing procedures, including scheduling, logistics, quality assurance, data management, communication, and collaboration with relevant stakeholders.
   

5. Vaccination operations
   Vaccination operations officers manage the logistical and operational aspects of vaccination, ensuring the quality and safety of vaccination procedures, and facilitating effective communication and collaboration in the vaccination process.
   

6. Facility operations
   Facility operations officers oversee the maintenance of the patient care facility's functionality, safety, and efficiency, while also ensuring a safe environment for occupants and disease control operations.

To join us, click here.